Announce

You can use the Announce automation to post updates to the Web Announcement Portal.

To add an Announce automation to a workflow: 

  1. Hover over a transition line below the Action to view and click the icon. Select the Announce automation in the Select automation drop-down. The Automation Properties Panel displays.

  2. In the Name field, enter the name of the automation.

  3. Optionally, enter a Description of the automation.

  4. In the Status drop-down menu, select the state that you want the created Announcement to be.

    Tip: Select Published if you want the Announcement directly published to the Announcement Portal.

  5. Click Edit to create the announcement.

    Note: To create an announcement with the same subject and body as the RFC, use the variables $(Parent.Summary) in the Subject field and $(Parent.Description) in the Body field.

  6. To add recipients, click the button and double-click a recipient, or select a recipient and click Add. You can select recipients from the Users, Teams, Roles, Dynamic Roles, or Contacts tabs. If you do not want to e-mail the announcement, leave this field blank.

    Note: Make sure the action is enabled.

  7. Optionally, select the Rules tab to use the Criteria Builder to add conditions to the automation.

  8. Click the 3-dot menu next to the workflow name, then Save or Publish the workflow to see your changes.