Status Types
The status settings you select depend on your role and the change request's position in the change management life cycle. When you create a change request in ChangeGear, select New or Unsubmitted. After you submit your change request, your status options include every phase of the change management life cycle.
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Status |
Description |
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Assigned |
Either the change manager or an assigned reviewer has assigned the RFC to a change owner form implementation. |
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Closed |
The RFC requires no further consideration and its history is complete. |
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Escalated |
The RFC is placed in a temporary state until appropriate approval can be obtained. |
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In-Progress |
The change owner has begun the implementation of the RFC. |
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Need More Info |
The RFC requires more information for approval. |
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On-Hold |
Either the implementation or the approval of the RFC cannot proceed. |
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Pending Approval |
The RFC provides sufficient information for approval, but has not received it yet. |
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Pending Close |
The RFC has been validated and is ready to close. |
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Requester Review |
All RFC tasks have been completed and require a final review. |
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Unsubmitted |
The requester has created the RFC record, but has not submitted it yet. |