Errors, Limits, and Best Practices

If You Do Not See the Luma Agent in the Self-Service Portal:

  • Refresh the page.

  • Confirm you are signed in.

  • Contact your IT support team for assistance.

Access to Luma may depend on your role or organizational permissions.

Need Help?

If you experience issues accessing the portal or using Luma, contact your IT Service Desk.

 

 

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