Change Management Lookup Lists

The Change > Lookup Lists component in Design Studio lets you create, edit, and delete lookup list records specific to the Change Management application. Lookup lists contain the items used to populate menu fields throughout ChangeGear. The Change Management lookup lists define important criteria such as Priorities, Urgency, Change Types, and Close Types.

Using Change Management Lookup Lists

You can customize lookup lists in Design Studio by modifying lookup list items.

The Change Management Lookup Lists table below provides details on lookup lists.

Lookup List	Function
Business Risks	Identifies the risk levels of the change request.
Impacts	Identifies the levels of impact and risk for the change request.
Urgencies	Identifies the levels of urgency for the change request.
Priorities	Identifies the levels of priority of the change request.
Change Types	Identifies the types of work required for the change request and can identify the owner(s) of the request.
Close Types	Identifies the reasons for closing the change request.
Origin Types	Identifies the sources of the change request.
Summaries	Identifies the reasons for initiating the change request.
Attachment Categories	Identifies the categories that attachments can be associated with for change requests.
Change Modes	Identifies the default forms used when creating new change requests.
Process Types	Identifies the process that the change request will follow. Each process type is associated with a Workflow. For more information on configuring multiple workflows, see the Configuring Multiple Workflows topic.